Privacy PolicyUpon using Naeem application, owned by Wusul Business Services Co., then you trust us to save your personal data and we are committed to preserve it. This begins by providing the necessary assistance help you in understanding our privacy practices. Accordingly, the Privacy Policy explains (Naeem) rules regarding the collection, use and disclosure of personal data when using our services and the choices regarding that data from users of the application available on the Apple Store and Google Play .Please read this policy carefully before using the App. The policy contains the following terms:
User data:

We collect data when users create or update their (Naeem) accounts. This may include name, email, phone/mobile number, login name and password, address, payment or banking information (including relevant payment verification information) and date of birth. The data provided by the service provider in the registration form of his account in the application is (full name, gender, date of birth, nationality, city, mobile number, e-mail, major, license to practice the profession, official records and documents) . Also, Naeem App collects this data when the app is running in the foreground (the app is open and on the screen) or the background (the app is open but not on the screen) of their mobile device. In case of downloading or using Naeem App, we may access details about your location and your mobile location (if enabled by the user), including device ID, the data provided by the customer to us to pay the value of services through the site or application, or that the service provider provides to us to receive his dues. Messages you send to the Application, telephone or electronic communications, or notices you provide to us in any way in order to resolve issues related to the use of your account on the Application, use of any of our services provided by service providers, or to resolve any problem We collect some of your phone and contact data. Upon installing the app or any of our services on your phone or access it in any way, we collect some data from it (device model, operating system data, browser, IP address, mobile network data, device ID).

Cookies:

We use cookies so to: Install and operate the Site and Application and to provide our services through it, improve your experience with the Site and Application and to understand how our services are used. Provide services to the Site, the Application and any websites linked to it. Define frequently asked questions which users of the site or application frequently review and rank them. Remember your choices such as language preferences, and to customize our Services. You can control cookies across settings on your mobile phone or computer.

Data collection:

We strive to provide qualified and high-level services to (Naeem) users, and the uses of your data are limited to the following: Improve users’ services: Information provided makes it easier for us to communicate with users and fulfill their requests more efficiently in addition to notify you of changes to our Service so you will be updated regularly on the basis of your rights and expected amusement for your needs. Improve personal experience. We may use the information we collect in order to study how the application is used in general and make it easier for us to know the needs of users as a group and thus improve the features provided to them, improve the site and the application, we receive feedback and suggestions from users in order to improve services and features according to their desire. Send periodic email updates: We may use users email to send them periodicals, which may also be used to respond to their inquiries or requests, enable accessibility features that make it easier for users with special needs to use our services, such as those that enable deaf people with hearing disabilities to alert them and allow text messages only from drivers and enable receiving order with private notifications instead of audio notifications on their mobile devices. Perform internal processes necessary to provide our Services, including troubleshooting and operational problems to perform data analysis, testing, research, monitoring and analysis of usage and activity trends, legal procedures and requirements. We may use the personal data we collect to investigate or process claims or disputes relating to the use of Naeem services or as permitted by applicable law, or at the request of regulators, government agencies and official inquiries.

Saving user data:

We use internationally approved methods to collect and store data on our servers owned or rented (inside or outside the Kingdom) and analyze it, in order to prevent access to it by unauthorized parties, as well as to prevent its modification or destruction, or the disclosure of ways to preserve it. Such data includes the name and mobile number, as well as the exchange of data with the server.

Responsibility for data submission:

You acknowledge providing data at your own risk. In the event that you provide us with any third party data in a false or fraudulent manner, you shall bear legal responsibility in front of us and the competent authorities and in facing harmed person from providing us with that data, with your obligation to pay all appropriate compensation. You know and agree that the application controls the data, and therefore we do not have control over any data you provide to a third party, for example, data provided by customers to service providers, or vice versa, is provided at its owner responsibility without any guarantees from us that it will be saved or not disclosed. Therefore, customer must not disclose any personal information to service providers other than those necessary to implement the service, and the service provider is obligated to preserve all customer data and not disclose or use it other than providing the service for any reason without obtaining the customer’s consent. In all cases, the service provider is obligated to maintain professional secrecy, which includes maintaining the confidentiality and privacy of customers' data, their requests data, and their documents, and undertakes not to disclose any information without obtaining the written consent of the customer. in the event that the service provider discloses the customer’s data, the customer disclaims our responsibility and he shall take all legal measures against the service provider and claim the necessary compensation without recourse to us in any way.

Data sharing:

We may share your data with our employees, our affiliated companies and organizations, service providers that you have chosen to carry out your services (and only within the limits of providing the service), our service providers and our contracted persons for the purposes of assisting in providing, operating, improving and developing our services and processing the operations you perform through the site, App, or the execution of the Services. Naeem App may share user data and process it according to the laws and regulations in force in the Kingdom of Saudi Arabia or if it is requested by the judicial authorities.

Updates:

Naeem App has the right to amend the privacy policy at any time, if necessary. The date for the last modification will be updated at the bottom of this page. Our users will be notified if the policy is updated. Upon reading this section, reviewing modifications and updates , this indicates that you bear some responsibility.

Changing ownership:

In case of acquisition, merging or changing legal entity form of our company or virtually all of our assets, customer data will be one of the assets transferred to the new owner.

Contact us :

You can contact us via company official email (info@naeemapp.com), or by visiting our official website (http://naeemapp.com).

App Terms of use

The terms of use of Naeem App ,owned by Wusul Business Services Co., shall apply when you use the site or application or the services and features available. Upon using the website or the application or the services and features available, and once you use the application, you acknowledge that you have read and understood these terms. Also, you acknowledge that you are of legal age and are not prohibited by law from accessing these services. These terms are reviewed from time to time in accordance with the applicable laws and regulations, and we now review the most important points of the terms of use as follows:

Cancellation and reservation:

Naeem App provides the service of booking appointments with service providers available in the application (such as salons - barber shops - body care - massage and other services) where the reservation request is received and the availability of the service is determined at the required time or not according to the information provided by the service provider. The reservation is confirmed, canceled or modified by Naeem and is confirmed by notifications in the application. The user can cancel the reservation via Naeem App or by contacting the service provider directly, within a maximum period of 30 minutes before the reservation date. In the event that fifteen minutes or more have passed since the time of the reservation without the user attendance or communicating with the service provider, the service provider has the right to cancel the reservation without any compensation to the user. In the event that the reservation time is exceeded without the user’s presence, Naeem has the right to impose a fee not exceeding 5% of the value of the invoice to be collected by the service provider. Account The user can create an account via Naeem App and it is linked through the mobile number, mobile phone and email together. The user is solely responsible for the correctness of this information and is legally responsible for the information recorded in accordance with the applicable laws. In the event that his account is exposed to any unauthorized access process or the like, he must notify Naeem of this.

Account:

The user can create an account via Naeem App and it is linked through the mobile number, mobile phone and email together. The user is solely responsible for the correctness of this information and is legally responsible for the information recorded in accordance with the applicable laws. In the event that his account is exposed to any unauthorized access process or the like, he must notify Naeem of this.

Communication:

The user can communicate with (Naeem) via the App or website or the official email.

Modifications and updates:

Naeem has the right to amend or update the terms of use according to the requirements. Naeem does not bear any responsibility for these modifications. If the user objects to any update or modification, the only way to do so is by canceling the account and stop using the application.

Intellectual property rights:

All information and data, including graphics, images or phrases, are protected by copyright, trademarks, patents and other intellectual property laws. The user is not entitled to use it other than what it was allocated to him. Naeem App reserves all his rights before the concerned authorities in the event of a violation of any of the rights referred to, or if the application is used in a way other than what it is intended for, or any part of it is used for a purpose outside this agreement, or unauthorized access to the application in ways that violate the applicable laws.

User Content and Liability:

Naeem App allows the user to write comments related to services, suggestions or complaints, provided that none of that content contains anything that violates the applicable law, such as writing indecent expressions, or phrases that provokes racism and sectarianism, or what is related to political aspects, or publishing photos or links that contain harmful or prohibited materials, viruses, or what includes lying or defamation of any of the parties registered in Naeem App or a third party. Accordingly, the user bears all publication under his account, as he is fully responsible before the judicial authorities. Naeem bear no responsibility towards this. Also, Naeem has the right to monitor the user’s content and in case of a violation of the above, It has the right to suspend the account or cancel the membership. User content may not be monitored on an ongoing basis and therefore Naeem does not bear any responsibility for that. In the event of complaints against what was posted on the user account by the service provider or by one of the users or a third party against the account, it will be treated according to what was mentioned above, and thus you acknowledge that you are fully responsible for your account and the validity of its information and all what is published in it before the concerned authorities. Naeem does not bear any responsibility in the event of losses, claims, compensation, injuries, any damages, any breach of the applicable agreement, or misuse of the application other than what it intended for. Also, Naeem bear no responsibility for any error or omission in the service provided by service providers or the occurrence of any error related to the service and does not provide any guarantees that are beyond the control. You also acknowledge that in the event of any dispute, claims, injuries or responsibilities between you and the service provider, Naeem bear no responsibility for that dispute or disagreement and is dealt with in accordance with the applicable law and we can be notified of this via official channels to take the necessary actions within the limits of our responsibility only.